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LATEST JOB OPENINGS
We are looking for a young and enthusiastic Tech support assistant Intern to join our team.
As Tech support assistant Intern, you will quickly and efficiently assist new and existing customers in using Magicmotorsport products via chat, phone, and ticket.
Are you ready for exciting challenges and growing opportunities in an innovative, young and dynamic company?
With us you will:
- Get a 360° view of our Customer Care department activities in a dynamic and international environment by working closely with a team of passionate professionals;
- Learn how to efficiently handle all our customers' requests, from the simplest to the most complex problems;
- Have the chance to get involved in events and fairs;
How your day to day would look like...:
- Prompt identification and management of problems arising from the use of products/services via chat, ticket and email;
- Collaboration with the Testing and R&D departments;
- Participation in events and fairs;
- Support in leading training courses for customers;
What you will get:
- Six months full-time paid internship in shifts;
- Stimulating challenges, continuous training and professional growth;
- Company canteen;
- Team building activities every season;
Are you ready for the challenge? Send us your CV!
Magicmotorsport is looking for a Sales Assistant to join as a key contributor of the Sales team with the aim of increasing our sales force ensuring high levels of customer satisfaction through excellent service.
Are you ready for exciting challenges and growing opportunities in an innovative, young and dynamic environment?
About the role
As Sales Assistant, your role will be to assist our customers, collecting their requests by chat, phone, email and ticket system.
Your main goal will be to satisfy our customer needs and build customer loyalty.
Key Responsibilities:
- Collect and process requests by email, ticket, chat and phone
- Provide product information and offer advice on products that'll best meet set requirements
- Up-sell and cross-sell products
- Provide proper and competitive quotes
- Issue invoices (if needed)
Job Offer:
- Fixed-term contract
- Working hours from 10:30 am to 7:00 pm
- Salary Commensurate with Experience
Benefits:
- Company cafeteria
- 20€ of coffee and snacks every month
- Team building activities every season
Do you want to join us? end us your CV!
Are you fueled by passion for engines and electronics?
Then keep reading.
Magicmotorsport is an Italian company built on a long-standing passion for motorsport.
Our products have been designed to meet any performance challenge and offer solutions to mechatronics looking to outfit their automotive workshops with the latest innovations in the field.
We are fearless dreamers and after Sicily and the whole European area our next challenge is to grow and to expand our business into the American market
Would you like to know more about us? Click here
THE OPPORTUNITY
For our new Miami branch, we are looking for a young and motivated Technical Sales Support who will be involved in making Magicmotorsport known in the U.S. market by expanding our business.
In this role your main goal is to satisfy our customers' needs and build customer loyalty.
In particular, the activities you will follow will be:
- Assist our customers, collecting and processing their requests by chat, phone, email and ticket system;
- Provide product information and offer technical support;
- Ensure high levels of satisfaction through excellent customer care;
- Up-sell and cross-sell products;
- Provide proper and competitive quotes;
- Issue invoices (if needed);
Requirements:
- Native level English speaker (Mandatory);
- Legally able to work in the US (Mandatory);
- High school diploma/GED (or higher);
- Excellent customer orientation and communication skills;
- Excellent problem-solving and stress tolerance skills;
- Strong can-do attitude;
- Team player while also being able to work independently;
Preferred skills:
- Prior (short) experience in sales (b2b preferred) or customer service;
- Strong interest in our industry, electronics and engines;
- Knowledge of Google Suite;
- Experience with CRM;
- Proximity to the office area, Coral Gables, Miami, we are all about being more in person than apart;
What we offer:
- Full time contract (mon-fri, 9am - 6pm)
- An innovative, young and dynamic environment;
- The chance to work in a team where people are passionate about their work;
- This is an entry-level position, so training will be provided;
- Healthcare plan
- Pay $16 - $20 per hour
Do you feel addressed? Then, don't miss this opportunity and send us your CV!